Fitting chart for socks

SIZE SM M L XL
WOMEN 6 - 8 8.5 - 10.5 11 - 13 NA
MEN 4.5 - 6.5 7 - 9 9.5 - 11.5 12 -14
EU 36 - 39.5 40 - 42.5 43 -45.5 46 -48

SHIPPING, RETURNS & EXCHANGES

Domestic Shipping

All domestic packages will sent via USPS Priority Mail. Tracking provided as soon as your package leaves our office. We are a small operation please allow 1-3 business days to process shipments. 

International Shipping

Presently Little GIANT Apparel is NOT offering international shipping service. We expect this to be a temporary condition during our early months in business. We will announce when international service becomes available on our home page, on twitter and Instagram. We hope you will check back later this spring for this update.

Under certain circumstances Little GIANT Apparel may serve countries outside of the U.S.A. In such instances the following will apply, any duties and taxes that are associated with the country where the product is being delivered are the responsibility of the customer. Should the delivery signee refuse, and the package is returned, the order will be refunded less the cost of shipping.  To learn more about your countries taxation rates please contact your local customs office.

As part of limited promotions Little GIANT may occasionally offer free shipping to various countries outside of the U.S.A.  If goods are purchased during such promotion and a return or exchange is requested, Little GIANT will cover all customer bound shipping (excluding duties & taxes) for packages leaving the US and ask the customer to pay all return shipping, duty, tax charges for packages leaving from their home country.  We highly recommend using a carrier that can provide tracking and/or insurance as Little GIANT Apparel is not responsible for lost merchandise.

Delivery Time

When available tracking will be provided. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 1-3 business days of the date of your order. Business days are Monday to Friday, except US holidays. Please note we do not ship on weekends. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

Order Fulfillment

Our policy regarding in-stock items purchased alongside pre-sale orders is to hold all in-stock items until the pre-order item is received in-stock. We ship all items together based on shipping rates charged at checkout. Pickup orders have the option for partial fulfillment of in-stock items. Please email us with your order details at Hello@LittleGiantApparel.com to request this option. 

Returns & Exchanges

Little GIANT has a 30 Day Customer Satisfaction Promise on Little Giant branded products*.

We want you riding stylishly and worry free, therefore we agree you should have the best possible experience with our products — if your order is not correct please email us through our CONTACT US page immediately so we may address your concerns. 

Returns and exchanges apply only to apparel items, not water bottles due to hygienic issues. 

To effect your exchange or return you must contact us within 30 days of your order delivery. Merchandise must be returned in its original state - unworn, unwashed and with all applicable packaging and hangtags. You can return merchandise for an exchange only for a different size or color of the same style. Please consult the sizing guide above to insure you order the correct size socks. 

Items sold as Sale or “As-is” or Markdown are transactions considered final. Return Shipping/handling/merchant fees are not refundable unless item deemed defective by Little GIANT.

BIG ORANGE TEAM STORE

Team Members must be in active, good standing in order to participate in the Team Store. Big Orange's Board will be the final decision on member's status. Little Giant reserves the right to cancel any order purchased in the Team Store. Team promotional codes are for team members only. Team members are expected to accurately apply any discount codes. Failure to correctly apply discount codes or abuse of team discount codes may result in a loss of Team Store privileges and future access. 

*Items sold in the Big Orange Team Store have the same return or exchange policy as products sold in the Little GIANT Apparel store. Any item sold as Sale or “As-is” or Markdown are transactions considered final. Return Shipping/handling/merchant fees are not refundable unless item deemed defective by Little GIANT.

IN STOCK POLICY

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

 

TERMS & CONDITIONS

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Little GIANT Apparel. Copyright 2015, Little GIANT Apparel ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Little GIANT Apparel or purchasing Little GIANT Apparel products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Little GIANT Apparel or to purchase Little GIANT Apparel products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Little GIANT Apparel. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Little GIANT Apparel used in the site are trademarks or registered trademarks of Little GIANT Apparel.

Warranty Disclaimer

Little GIANT Apparel does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Little GIANT Apparel does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Typos

While we attempt our human best sometimes the worker bees Little GIANT Apparel make mistakes. Little GIANT Apparel reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Little GIANT Apparel reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Little GIANT Apparel shall issue a credit to your credit card account in the amount of the incorrect price.

Notice
Little GIANT Apparel may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Little GIANT Apparel.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Little GIANT Apparel products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Little GIANT Apparel products) must be commenced within one (1) year after the claim or cause of action arises. Little GIANT Apparel's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Little GIANT Apparel may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. So this means don't do bad stuff here. 

Indemnification

You agree to indemnify, defend, and hold harmless Little GIANT Apparel, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Little GIANT Apparel may link to sites operated by third parties. However, even if the third party is affiliated with Little GIANT Apparel, Little GIANT Apparel has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Little GIANT Apparel. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Little GIANT Apparel seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. 

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. Last update January 1, 2016

Questions and feedback

We welcome all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our privacy policy.

PRIVACY TERMS

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. 

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. Last update January 1, 2016

Questions and feedback

We welcome all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our privacy policy.